FAQs

“Collaboration is key to success, so we value and encourage your questions. Ask away!”
– Dr. Rakesh Maini

Are you taking new patients?

YES! We love new patients and will make time for you, regardless of your end goals. Please see more information in our “What to expect at your 1st visit” section.

How long will my first visit take?

The length of your first visit is completely dependant upon what it is you are wanting from us, and how we may help you. It may be as simple as a complimentary 20 minute ‘Meet and Greet’ appointment, or an hour initial professional dental cleaning, or dental oral examination. It could even be a more thorough and complex examination and/or consultation. Please see our “Services” page for more information about these visits. Our team will be pleased to assist you in clarifying your needs and wants when you contact us to book.

Will my visit be covered by my insurance?

Everyone’s insurance coverage is dependent upon their contract with their company. We can provide estimates to your insurance company on your behalf to determine if a treatment that we recommend is covered, but we recommend that you take a few minutes to review your coverage yourself and call your benefits provider with any specific questions.

Do you direct bill my insurance company?

If you have complete and up-to-date insurance information for our team, we can help you set up direct billing. We do require the appointment to be paid for at the time the services rendered, whether this is done through direct billing, or by you if your dental insurance company does not respond directly, or clarify the claim terms at the time of insurance submission. We will electronically submit your claims to your insurance provider for faster payment turn around, whether that reimbursement be to us or to you. Ultimately, you are responsible for understanding your benefits, but we will do our best to help you where we can.

Will I require x-rays at each visit?

How often you need to have x-rays also depend on your oral health. A healthy adult who has not had cavities or other problems for a couple of years probably won’t need x-rays at every appointment. If your dental situation is less stable and your dentist is monitoring your progress, you may require more frequent x-rays, but this is something that you can speak with Dr. Maini about at your first visit.

Do I really have to come for a visit every six months?

How often you go for a dental exam depends on your oral health needs. The goal is to catch small problems early. For many people, this means a dental exam every six or nine months. Your dentist may suggest that you visit more or less often depending on how well you care for your teeth and gums; problems you have that need to be checked or treated; how fast tartar builds up on your teeth; and so on.

When should I bring my child for the first visit?

The earlier you start, the more comfortable your children will be with their dentist. We plan your child’s visit based on the information you give us. Some kids are absolutely fine to hop right up in the chair and get a cleaning right from the get go. Others are a little more hesitant and allow us to take baby steps to work up a full cleaning. Maybe we start by counting their teeth; and so on. We love when parents bring their kids in to watch them get their teeth cleaned as well. They learn best from watching you in action!